Questions, answered.
The things people ask before they start a project with us.
Can you work with the systems we already have?
Yes. Most projects start by connecting to what you already use. We replace a system only when that is clearly the better option, and we say so before any work starts.
How long does a typical project take?
It depends on the scope. After the discovery step you get a written plan with a timeline, and we deliver in short cycles so you see working software throughout.
How do you price a project?
Every proposal is written for the project in front of us. After a first call we send the scope, timeline and cost in writing, so you know what you are agreeing to.
Do we need a technical person on our side?
No. You need someone who knows how the business runs and can make decisions. We explain the technical choices in plain language.
Do you work with clients outside Ethiopia?
Yes. Our team works from Addis Ababa and Delaware, and we work remotely with clients in other countries.
Do you support the system after launch?
Yes. Support and improvement is one of the ways we work: monitoring, fixes and small improvements once the system is live.
Can you replace our current ERP without stopping the business?
That is the goal of the implementation plan. We run the new system alongside the old one where needed, migrate data in stages and agree the switch-over date with you.
How do you move our existing data?
We export it from your current tools, clean it with you, load it into the new system and check the totals against the old one before go-live.
Which modules should we start with?
Usually the part of the business that hurts most. The discovery step is where we work that out together.
What happens after go-live?
We stay with your team through the first weeks, then move to support and improvement if you want us to.
Still have a question?
Send it over and a person on our team will answer.